Grand Hotel Sunderland
ゲストの声
Our room was a lovely large comfortable room with a large bed. Bathroom with bath and shower. Breakfast was fantastic value and one of the best hotel breakfasts we have had. The hotel is wonderfully situated right on the seafront and very close to a main bus route into Sunderland city centre. Parking was plentiful and conveniently positioned.
Ed
2025年4月
The reception was excellent, efficient, cheerful and organised. Secure parking included. Public spaces were pleasant and well maintained Our room was lovely,. Clean, spacious and well equipped. We had sufficient towels, hair dryer, iron and in-room tea facilities.Large TV. Good lighting. The bathroom had a bath and separate shower and was stocked with soap etc. Bed was large, firm and comfortable. Housekeeping were very friendly Breakfast was excellent (Buffet style).and in a lovely space Again, staff were very friendly.
Alison
2025年4月
Location is excellent right next to the beach
Stephanie
2025年2月
The welcome we got from the lovely male receptionist. Excellent customer service and clearly loves his job! Lovely guy! Dark hair possibly chinese. Needs a pay rise
Krystal
2025年2月
Excellent position on the seafront overlooking a very attractive bay. Fantastic long lower promenade close to the sea and only five minutes from the hotel. Perfect place for walking or exercise, huge stretches of clean sands and the sea in all its moods feeling close by. Comfortable beds, lovely big rooms and amazing sea views.
Evans
2025年1月
Lovely beach front property and we had a sea view which was lovely. Staff very friendly and welcoming. We had a lovely night stay in an incredibly comfortable bed.
Lucy
2024年12月
I had stayed in this hotel befoe many years ago.I loved it then and it did not disapoint this time either.from the grand stair case in the entrance dec with stunning christmas tree you are greeted by pleasant staff .the rooms had been decorated and furniture updated but still in keep with the hotel.The use of the pool hotbtub sauna and steam room was an added bonus.Even a gym if you wanted.the bar and resteraunt had a cozy homely feel and stunning veiws out on the beach.A short walk to many bars and resteraunts .not to mention the stack . With amazing food warm fire pits and heaters even live music.Then back to the hotel in a room with a veiw a shower and a bath.I cant fault a single thing .Breakfast was lovely with lots on offer .Definately stay again xx
Lynsey
2024年11月
Upon my arrival I was given a room on the lower floor, the window didn’t open and the room had just been painted, so the smell of paint was very strong. I went to reception and asked if it would be possible to be moved due to the situation. Straight away I was given a room on the top floor 356. Room was straight away 10x bigger… had a big window that opened, bathroom was huge and Bed was lovely!! The guy at the reception Think his name was Giano was amazing. Top service. There is a beach right outside the front door, with a load of pubs and restaurants near by not a far walk. Worth the stay.
Ethan
2024年10月
The staff are exceptional. Ronnie was amazing. Haven't had service like this in many hotels. Any little problem fixed straightaway with a smile. The room was spacious and location great. Room maid was so friendly and helpful. Pool and gym a bonus. Lovely. We wished we were staying longer and will return. Asian fusion restaurant food delicious. We went 2 nights - recommend.
Christine
2024年12月
very well placed on the seafront. lovely walk along front. lovely big room and fab bathroom with separate shower and bath. no clambering over high bath sides. lovely shower and plenty water pressure. breakfast had loads of choice and plenty portions for all. staff friendly and helpful. visited for conference initially and all facilities were good and food lovely. stopped over for extra night and able to relax and enjoy location. staff again were all lovely. nice to see updating into the hotel and decoration - glad not all features removed and some of the old atmosphere retained. really happy have proper wardrobe and put clothes away - not a silly hook and shelf offered as modern alternative in many places now.
Judith
2024年10月
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